Los Angeles International Airport
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There is no elevator from the first floor, which is really a headache if you travel with a lot of luggage. The elevator goes from second floor to top only. The wait times for the shuttle can be a bit long, but the drivers have always been friendly.
I have parked in this location for more than 12 years. My car has been in this lot more than in my garage over these past years. When it was Quickpark, I was a happy camper. Never had a complaint. Since the change-over to Airport Center Express the wait times have become exceedingly long and the shuttle drivers (except for one carry-over from Quickpark days)are poorly trained and not at all friendly. Yesterday morning I had two shuttles drive by me without even looking and I had to step off the curb into the street to flag down a third shuttle as it went buzzing by. I am finding a new place to park. Probably back to Quickpark even though they do not have valet parking.
I didn't print out my on line booking that I was supposed to - but had confirmation # so I still got discount which I appreciated!
One cannot use the elevator unless walking up to the 2nd floor. Very tiring after a long flight. Won't be using your parking again. Staff is very courteous though.
Horrible wait times for shuttle to pick up from the airport to get to the parking lot.
A+++++ Will be parking my vehicle here the next time i travel out of LAX airport, there were no scratches, dents, etc. it was just how i left it, thanks guys for the awesome service!
The elevator was broken, and they don't notify you until you got to the elevator. So I had to drag my suitcases down 6 flights of stairs. Then had to wait 30 minutes for a shuttle, 3 came in and out without a pick up. I showed up 2 hours thank goodness but still a very stressful experience. Won't go back there.
Everything was great, but it took quite awhile for the shuttle to show up. The check out was fast when we got to the garage.
The elevator was not working - extremely inconvenient and time consuming.
I'm NOT going to park here again. When this was Quick Park, there was friendly staff and a good number of drivers and vans. I had been using Quick Park for a decade at the "Subway" location. Now the drivers have bad attitudes, I waited for over 30 minutes and that was after calling twice. They won't have my business again.