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Southwest Airlines


Code Airline LAX Terminal Website
 WN Southwest AirlinesT1www.southwest.com

Industry Average
Southwest Airlines Ratings
Check In / Security Wait Time
4.32
4.06
Airport Terminal
4.28
3.98
Checked In Luggage Handling
3.57
3.97
Carry On Luggage Handling
4.17
4.12
Flight Delays
3.46
3.89
Seat Comfort
3.44
3.45
Inflight Entertainment
2.91
3.32
Inflight Food / Drinks
3.35
3.25
Cabin Crew
4.25
4.07
Aircraft
4.04
3.98
Loyalty Program
3.78
3.71
Brand Appeal
3.43
3.76
 
Overall Rating
4.01
3.78
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Southwest Airlines Flight Arrival Performance
Average Historical Flight Delays 48 min

Less than 10 min 28 %
10-30 min 10 %
30-60 min 38 %
more than 60 min 25 %

Southwest Airlines Flight Departure Performance
Average Historical Flight Delays 60 min

Less than 10 min 35 %
10-30 min 18 %
30-60 min 5 %
more than 60 min 43 %

Airline Ratings Compared