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Southwest Airlines


Code Airline LAX Terminal Website
 WN Southwest AirlinesT1www.southwest.com

Industry Average
Southwest Airlines Ratings
Check In / Security Wait Time
4.31
4.06
Airport Terminal
4.35
3.98
Checked In Luggage Handling
4.29
3.97
Carry On Luggage Handling
4.43
4.12
Flight Delays
3.56
3.89
Seat Comfort
3.49
3.45
Inflight Entertainment
3.18
3.32
Inflight Food / Drinks
3.40
3.25
Cabin Crew
4.42
4.07
Aircraft
4.18
3.98
Loyalty Program
4.05
3.71
Brand Appeal
4.31
3.76
 
Overall Rating
4.07
3.78
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Southwest Airlines Flight Arrival Performance
Average Historical Flight Delays 11 min

Less than 10 min 63 %
10-30 min 33 %
30-60 min 3 %
more than 60 min 3 %

Southwest Airlines Flight Departure Performance
Average Historical Flight Delays 14 min

Less than 10 min 58 %
10-30 min 23 %
30-60 min 18 %
more than 60 min 3 %

Airline Ratings Compared