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Southwest Airlines


Code Airline LAX Terminal Website
 WN Southwest AirlinesT1www.southwest.com

Industry Average
Southwest Airlines Ratings
Check In / Security Wait Time
4.34
4.06
Airport Terminal
4.26
3.98
Checked In Luggage Handling
3.54
3.97
Carry On Luggage Handling
4.16
4.12
Flight Delays
3.52
3.89
Seat Comfort
3.39
3.45
Inflight Entertainment
2.81
3.32
Inflight Food / Drinks
3.28
3.25
Cabin Crew
4.29
4.07
Aircraft
4.09
3.98
Loyalty Program
3.73
3.71
Brand Appeal
3.23
3.76
 
Overall Rating
3.99
3.78
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Southwest Airlines Flight Arrival Performance
Average Historical Flight Delays 11 min

Less than 10 min 62 %
10-30 min 22 %
30-60 min 5 %
more than 60 min 11 %

Southwest Airlines Flight Departure Performance
Average Historical Flight Delays 22 min

Less than 10 min 53 %
10-30 min 20 %
30-60 min 9 %
more than 60 min 19 %

Airline Ratings Compared