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KLM |
| Code | Airline | LAX Terminal | Website |
| KL | KLM | T2 | www.klm.com |
| Check In / Security Wait Time | 3.75 | |||||
| Airport Terminal | 3.82 | 3.76 | ||||
| Checked In Luggage Handling | 3.21 | 3.27 | ||||
| Carry On Luggage Handling | 3.25 | 3.25 | ||||
| Flight Delays | 4.24 | 4.27 | ||||
| Seat Comfort | 3.88 | 4.10 | ||||
| Inflight Entertainment | 3.82 | 3.80 | ||||
| Inflight Food / Drinks | 3.74 | 3.77 | ||||
| Flight Attendant Attitude | 3.70 | 3.77 | ||||
| Aircraft | 4.28 | 4.26 | ||||
| Brand Appeal | 4.20 | 3.96 |
| Overall Rating | 3.82 |
| Less than 10 min | 55 % | ||||
| 10-30 min | 29 % | ||||
| 30-60 min | 11 % | ||||
| more than 60 min | 5 % |
| Less than 10 min | 78 % | ||||
| 10-30 min | 15 % | ||||
| 30-60 min | 5 % | ||||
| more than 60 min | 3 % |