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KLM |
| Code | Airline | LAX Terminal | Website |
| KL | KLM | T2 | www.klm.com |
Industry Average
KLM Ratings | Check In / Security Wait Time |
|  3.74 | | 3.75 | ||
| Airport Terminal |
| 3.82 | | 3.76 | ||
| Checked In Luggage Handling |
| 3.21 | | 3.27 | ||
| Carry On Luggage Handling |
| 3.25 | | 3.25 | ||
| Flight Delays |
| 4.24 | | 4.27 | ||
| Seat Comfort |
| 3.88 | | 4.10 | ||
| Inflight Entertainment |
| 3.82 | | 3.80 | ||
| Inflight Food / Drinks |
| 3.74 | | 3.77 | ||
| Flight Attendant Attitude |
| 3.70 | | 3.77 | ||
| Aircraft |
| 4.28 | | 4.26 | ||
| Brand Appeal |
| 4.20 | | 3.96 |
| Overall Rating |
| 3.81 | | 3.82 |
KLM Flight Arrival Performance
Average Historical Flight Delays 22 min
| Less than 10 min | 55 % |
| ||
| 10-30 min | 29 % |
| ||
| 30-60 min | 11 % |
| ||
| more than 60 min | 5 % |
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KLM Flight Departure Performance
Average Historical Flight Delays 10 min
| Less than 10 min | 78 % |
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| 10-30 min | 15 % |
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| 30-60 min | 5 % |
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| more than 60 min | 3 % |
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Airline Ratings Compared