|  | Compare Airlines: LX vs. AA | 
| Code | Airline | LAX Terminal | Website | 
| LX | SWISS | TB | www.swiss.com | 
| AA | American Airlines | T4 | www.aa.com | 
| SWISS | American Airlines | Industry Average | |||||
| Check In / Security Wait Time | 
 | 
 |  4.06 | ||||
| Airport Terminal | 
 | 
 |  3.98 | ||||
| Checked In Luggage Handling | 
 | 
 |  3.97 | ||||
| Carry On Luggage Handling | 
 | 
 |  4.12 | ||||
| Flight Delays | 
 | 
 |  3.89 | ||||
| Seat Comfort | 
 | 
 |  3.45 | ||||
| Inflight Entertainment | 
 | 
 |  3.32 | ||||
| Inflight Food / Drinks | 
 | 
 |  3.25 | ||||
| Cabin Crew | 
 | 
 |  4.07 | ||||
| Aircraft | 
 | 
 |  3.98 | ||||
| Loyalty Program | 
 | 
 |  3.71 | ||||
| Brand Appeal | 
 | 
 |  3.76 | ||||
| Overall Rating | 
 | 
 |  3.78 | ||||
