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Compare Airlines: AA vs. UA


Code Airline LAX Terminal Website
 AA American AirlinesT4www.aa.com
 UA United AirlinesT7, T6www.ual.com

  American Airlines United Airlines Industry Average
Check In / Security Wait Time
3.87
3.62
4.06
Airport Terminal
3.73
3.72
3.98
Checked In Luggage Handling
3.03
3.40
3.97
Carry On Luggage Handling
3.88
3.96
4.12
Flight Delays
3.70
3.13
3.89
Seat Comfort
3.31
3.04
3.45
Inflight Entertainment
2.69
2.77
3.32
Inflight Food / Drinks
2.68
2.61
3.25
Cabin Crew
3.65
3.58
4.07
Aircraft
3.50
3.36
3.98
Loyalty Program
3.18
2.95
3.71
Brand Appeal
2.62
2.81
3.76
 
Overall Rating
3.51
3.21
3.78
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